Welcome to the community! Are you ready to jump on in? First up, lets get your tracker connected!
Prior to connecting your tracker to the WayBetter app, you’ll receive notices on the game dashboard to connect to your device to start the game.
The button will bring you to the Trackers screen where you may choose which fitness device you would like to connect to.
You can also get to this screen by clicking the account button on the bottom right of the screen and selecting Trackers.
- As you can see in the images below, click “Connect” next to the tracker you’d like to connect. You’ll be prompted to log in to your tracker’s account.
- Once you’ve logged in, you may be asked to allow WayBetter to have access to your tracker data. Please allow access so that we can sync to your tracker.
- Once it is connected, you can confirm by checking the game dashboard or by going to your account and selecting the Trackers screen. Connected trackers will appear on the top.
Each tracker is slightly different when it comes to tracking an activity. Please see the below links for instructions on how to track an activity through your device.
Runkeeper - How to Start Tracking
Strava - Recording an Activity
Apple Watch - Run with your Apple Watch
Garmin - Garmin Support - Select Device
For tracking a run, you can do outdoor runs through any supported tracker by starting a running activity in the app (Strava, Runkeeper) or on the tracker itself (Apple Watch, Fitbit, Garmin).
Treadmill runs can only be tracked on wearable devices such as Fitbit, Garmin, and Apple Watch using the indoor run or treadmill as the activity type. Your wearable device must be able to capture distance, duration, pace and heart rate data for the activity.
*Important note about pausing: When you pause an activity, that time is included in the data sent to WayBetter. That means that your elapsed time will be from when you hit “start” until you hit “stop”. Because of this, we recommend not pausing your activity at stoplights, bathroom breaks, etc. because it can make it hard to keep track of your average pace. Also, make sure to turn off “auto-pause” in your run settings. We count this total elapsed time rather than the moving time, which will impact your average pace and may make you slower than the required pace for your game.
If you're still having issues, please gather any relevant details (screenshots and/or photos are always helpful!) and reach out to firstname.lastname@example.org - we're here and happy to help!